Frequently Asked Questions

Spring Hours of Operation

Monday: 9:00am - 2:00pm

(Monday afternoon is closed for deep cleaning)

Tuesday to Thursday: 9:00am - 4:00pm

Friday: 9:00am - 4:00pm

​​Saturday: 10:00am - 6:00pm

Sunday: 10:00 am - Closing hours vary based on private party.

***Check social media for updated hours or call ahead.  

 

Admissions

Weekday Admission

$10 per Child (ages 2 to 8 years old)
$8 per Child (ages 8 months to 23 months old)
Free admission for children under 8 months old, parents, and caregivers

 

Weekend Admission
$12 per Child (ages 2 to 8 years old)
$10 per Child (ages 8 months to 23 months old)
Free admission for children under 8 months old, parents, and caregivers

Monthly All Access Memberships

$80 per Child (ages 2 to 8 years old)
$60 per Child (ages 8 months to 23 months old)
$40 per each additional sibling
Free admission for children under 8 months old, parents and caregivers

Monthly Weekday Memberships

$60 per Child (ages 2 to 8 years old)
$45 per Child (ages 8 months to 23 months old)
$40 per each additional sibling
Free admission for children under 8 months old, parents and caregivers

Our facility

Hooray is 6,000 square feet facility that features different open play areas, private party rooms, and an inviting coffee bar.

  • Infant play area (6months to 15months - or crawlers)

  • Toddler play area (15 months to 3 years old)

  • Soft Play Structure (4 year olds to 8 year olds)

  • Rock climbing wall

  • Pretend Play Village

  • Espresso Bar (Gourmet coffee selections, healthy snacks, juices, water and sodas are available for purchase)

  • Parent lounge

  • Two private party rooms

  • Nursing room - Office

 

 

 

 

 

 

 

 

Cleanliness!

Hooray prides itself for its cleanliness. Our facility is closed Monday afternoons for deep cleaning. Our floors and common areas are cleaned nightly and our staff continuously wipes all surfaces throughout the day. To keep our facility as clean as possible we ask that kids and parents MUST wear socks - no shoes or bare feet- in the playground areas. (Infant and toddler area and playground)

Privacy Notice

 

This privacy notice discloses the privacy practices for www.hoorayvb.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

 

1.     What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2.     What choices are available to you regarding the use of your data.

3.     The security procedures in place to protect the misuse of your information.

4.     How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing

 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via liability waiver or other direct contact from you. We will not sell or rent this information to anyone.

 

We will use your information to respond to you regarding activities and notices associated with Hooray! Smiles, Slides, and Coffee. We will not share your information with any third party outside of our organization.  Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information

 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website.

 

Security

 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

 

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

 

We request information from you on our liability waiver. To enjoy our facility, you must provide contact information (like name and home address) and birthdates. This information is used for correct pricing information and personal safety in the event of an emergency. If you have a Hooray! membership, and we have trouble processing an order, we'll use this information to contact you.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via maria@hoorayvb.com

 

Shipping policy

Hooray! Smiles, Slides, and Coffee does not offer any goods or services available for shipment.  Online transactions are solely for placing a deposit to confirm a party room reservation, and not to purchase any café item, admission pass, or membership.

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2137 Upton Dr. Suite 312

Virginia Beach, VA 23454

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©2017 by Hooray!